Professional Administrator and Records Manager with exceptional organizational skills, strong interpersonal skills, and effective communication skills, honed by working with diverse entities and organizations in the public, private and not-for-profit sectors for 20 years.
I like a quote attributed to Richard Branson, “If the person who works at your company is 100% proud of the job they’re doing, if you give them the tools to do a good job, [if] they’re proud of the brand, if they’re well looked after, [and] they’re treated well, then they’re going to be smiling, they’re going to happy, and therefore the customer will have a nice experience.”
“If the person who’s working for your company is not given the right tools, is not looked after, is not appreciated, they’re not going to do things with a smile, and therefore the customer will be treated in a way in which they don’t want to come back for more. So my philosophy has always been, if you can put your staff first, your customers second, and your shareholders third, effectively in the end the shareholders do well, the customers do better, and your staff are happy.”
With a passion for administration, a commitment to customer service and a fierce and unyielding loyalty, I take on challenges with enthusiasm and passion and I lead by example.